FAQ

Yes, we are available 24 hours a day, 7 days a week.

Moore Executive Black Car Transportation will call you to confirm flight details and pickup location at the airport you will be arriving at.

We require payment in full at the time of reservation. This applies to all reservations including airport transfers, bus charters & hourly rentals.

Yes, we’re happy to provide billed credit accounts to qualified customers. To start an open account, customers will be asked to complete a Corporate Profile and Credit Application. Upon approval of the application, Moore’s Executive Black Car Transportation can bill your charges via fax, email or mail.

Moore Executive Black Car Transportation will take reservations up to a year in advance. When you know the date and time of your travel or special event contact us and we will discuss our service options with you. Because we are a trusted local favorite, we frequently sell out during special events. Customers should be prepared to pay for the service at the time of reservation.

Yes. All hourly charters are billed for the entire duration of the event. 

Special events include but are not limited to Prom Season, GA/FL Game, New Years Eve, The Players, Daytona 500, Sold Out Concerts and Sporting Events. The cancellation policy for special events is 2 week prior to the pickup time on the day of the event. This policy is in effect for all vehicles chartered.

We may require the customer to provide a “party deposit” for potential mishaps and accidents that commonly occur when too much alcohol is consumed. These cleaning deposits are required when alcohol will be consumed inside the vehicle. Cleaning deposits will be refunded after the vehicle has returned to our garage and has been inspected.

All Moore Executive Black Car Transportation vehicles are smoke-free. If someone smokes in a vehicle, a $250 cleaning fee will be charged.